Digital Polymath

B2B sales and marketing are being transformed by the adoption of new technologies that help to communicate value. Gartner has identified seven technology disruptions that will impact sales organizations. These disruptions will drive significant go-to-market changes, as well as in the way businesses approach sales development and build customer relationships. Are you and your organization prepared for these disruptions? B2B Sales Process Change Management The first disruption identified by Gartner is the increasing use of artificial intelligence (AI) in sales. AI can analyze large amounts of data quickly and accurately, allowing sales teams to identify key trends and insights that can inform their strategies. Most important, AI can also be used to automate routine workflow tasks, freeing up time for salespeople to focus on more high-value activities. Another disruption is the rise of customer experience (CX) as a key differentiator for businesses.  Companies that prioritize CX are m...

Digital innovation timelines will double, according to Gartner's latest predictions. Through 2021, digital transformation initiatives will take large traditional enterprises, on average, twice as long and cost twice as much as anticipated. Large organizations will struggle with digital innovation as they recognize the challenges of information technology (IT) modernization. That said, the enterprise leaders' challenge can also translate into an opportunity for qualified IT vendors that offer help and support. Buying a Digital Solution is Complicated Given the potential for new upside opportunities, more IT vendors will be focused on revenue growth in 2020 and beyond. Last year, many incumbent IT vendors continued to harvest revenue from their vast installed base. Looking forward, however, some will need to raise the bar of expectations. Goal: reach and engage 'new contacts' at existing customers, and net-new clients. However, the IT Infrastructure market has...